Is it time to change your act?

copyright: Louise RalphI was playing charades with some friends recently (okay, some of us never grow up). Apart from us all rolling around in fits of hysteria, it was an interesting insight into human nature.

Someone would get up to perform their charade and, after the usual ‘third word, two syllables’ mime routine, they’d launch into vigorous actions, most of which nobody could decipher.

They might be acting out the Sound of Music, but we’d be convinced they were channeling the Karate Kid while washing their car.

But instead of changing their actions, they would keep repeating the same thing…over and over again. As they became increasingly frustrated, those same actions just got more expansive and frantic.

By the time they’d dropped to the floor in exhaustion, we were convinced they were trying to be a wide-mouth frog washing an elephant.

It made me think about how we communicate – in business and in our personal lives. When was the last time you paused and actually checked the way you communicate? Is it working, or are you going through the motions, getting increasingly frustrated because you’re not ‘being heard’?

Albert Einstein defined insanity as doing the same thing over and over again and expecting different results. Evaluating communication takes time and effort, but it is vital if you want to get a return on your (financial, emotional or physical) investment.

Now is a great time to look at what works and what doesn’t – and take a fresh approach to your communication in the new year.

But I have to go now. I’ve just been asked to act out ‘photosynthesis’. Tip: Avoid playing charades with scientists or children.


“The greatest problem in communication is the illusion that it has been accomplished.”

George Bernard Shaw


Another dragonfly flashback: First published in The Buzz, our e-newsletter (2006).